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Safety Publications

Close Calls

Multer, J., Ranney, J., Hile, J. & Raslear, T. Developing an effective corrective action process: Lessons learned from operating a confidential close call reporting system. In Rail Human Factors: Supporting reliability, safety and cost reduction. Eds. Nastaran Dadashi, Anita Scott; John R Wilson; Ann Mills. London: Taylor & Francis, pp. 659-669. 2013
Multer, Jordan. Moving toward a Just Culture in the U.S. Railroad Industry through Development of a Confidential Reporting System. 18th International Railway Safety Conference, Denver, Colorado. October 2008 
New Vectors LLC, Confidential Close Call Reporting in the Railroad Industry: A Literature Review to Inform Evaluation. April 2006 
Ranney, J., Hile, J., Zuschlag, M., Morell, J., Coplen, M., Multer, J., & Raslear, T. Evaluations of Demonstration Pilots Produce Change. TR News, May-June 2013, pp. 28-36.
Transportation Research Board, Improving Safety-related Rules Compliance in the Public Transportation Industry, TCRP Report 149. 2011
U.S. DOT Federal Railroad Administration, Confidential Close Call Reporting System (C3RS) Peer Review Team Human Performance Handbook. January 2009 
U.S. Department of Transportation, Volpe National Transportation Systems Center, C3RS Executive Briefing — Confidential Close Calls Reporting System Demonstration Program. November 2006
U.S. DOT Federal Railroad Administration, Invitation to join C3RS Demonstration Project. July 2005
U.S. DOT Federal Railroad Administration, Improving Railroad Safety Through Understanding Close Calls. 2003 

Rail Systems

Allen, Sareh, et al., Current Trends and Future Challenges in the Freight Railroad Industry, pages 40-43, Bush School of Government and Public Service, Texas A&M University. May 2008 
Amtrak, Environmental Health and Safety Report. 2011
Nieminen, Levi, Carmen Bianco, and Dan Denison, Transforming the Safety Culture at New York City Transit, Dennison Consulting. 2016
Sherry, Patrick and Karen Philbrick, Voluntary Reporting of Safety Information: The Feasibility of Developing Such Programs in the U.S. Railroad Industry and a Proposed Demonstration Demonstration Project. Intermodal Transportation Industry, University of Denver. May 2003
Wright, Linda and Tjerk Van Der Schaaf, Accident Versus Near-Miss Causation: a Critical Review of the Literature, an Empirical Test in the UK Railway Domain, and their Implications for other Sectors. 2003

Human Factors

U.S. DOT Federal Railroad Administration, Office of Railroad Safety, Collaborative Incident Analysis and Human Performance Handbook. May 2014

Other Safety Reporting Systems

Corcoran, William and Linda Connell, Accident Precursor Analysis and Management: Reducing Technological Risk Through Diligence, National Academies Press. 2004

Dekker, Sidney and Tom Laursen, From Punitive Action to Confidential Reporting: A Longitudinal Study of Organizational Learning from Incidents, Patient Safety & Quality Healthcare. September/October 2007: 50–56
Johnson, Chris, Failure in Safety-Critical Systems: A Handbook of Accident and Incident Reporting, University of Glasgow Press. 2003
Mills, Russell W. Incident Reporting Systems: Lessons from the Federal Aviation Administration's Air Traffic Organization. IBM Center for the Business of Government, 2013.

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