Global Aviation Information Network
Document Series:
Publications
Author:
- Christopher Hart
Subject:
Risk Reduction Program
Keywords:
C3RS
| Workshop: Improving Railroad Safety through Understanding Close Calls | |||
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| Christopher Hart Presentation |
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![[GAIN logo]
Others Who Are Interested
Transportation Department
* Coast Guard, MARAD (IMISS)
* Highway Administration
* Railroad Administration
* Pipeline Safety](http://www.closecallsrail.org/pubs/images/hart30.gif)
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Last updated: Wednesday, April 23, 2003
![Global Aviation Information Network (gainweb.org)
[GAIN logo: airliner circling globe]
Christopher A. Hart
Federal Aviation Administration
Assistant Administrator for System Safety](http://www.closecallsrail.org/pubs/images/hart01.gif)
![[GAIN logo]
Introduction to GAIN
* Goal: Develop Tools and Processes for the Aviation Community to Make Data-Driven Decisions Using Data Beyond Accidents or Incidents
* Challenges and Solutions
* Participants
* Significant Immediate Savings
* Applicable to Many Industries ?Other Transportation Modes, Health Care, National Security, Others](http://www.closecallsrail.org/pubs/images/hart02.gif)
![[GAIN logo]
The Hands-On &##39;&##39;Front Line&##39;&##39; Folks:
&##39;&##39;We All Knew About That Problem&##39;&##39;](http://www.closecallsrail.org/pubs/images/hart03.gif)
![[GAIN logo]
Benefits of Routine FDR Use
[line graph entitled:]
Hull Losses as a Percent of Total Turbine Fleet
Flight Data Recorder Users vs. U.S. vs. World,
[graph lines illustrate] FDR Use <7Years; FDR Use 7-14 Years; FDR Use >14 Years; Worldwide; Total U.S. [percentage over] 1976-82; 1983-89; 1990-96
Sources: Total U.S. - FAA NASDAC; Other - Skandia Insurance Co. Ltd.](http://www.closecallsrail.org/pubs/images/hart04.gif)
![[GAIN logo]
[line graph entitled:] Norwegian Rail Experience
[graph lines illustrate] Total number of reported and analyzed events [number unspecified]; Number of reported and analyzed near-misses [number unspecified]; Lost Time: 37% reduction; Accidents:40% reduction [annually over] 1995, 1996, 1997, and 1998
[notation:] Synergi implemented [1996]
Source: Pride AS](http://www.closecallsrail.org/pubs/images/hart05.gif)
![[GAIN logo]
Current System Data Flow
Almost all Data is Lost Forever
Currently Only a Minute Portion of Data is Collected and Analyzed
[illustration of Sherlock Holmes figure studying small leak in flowing pipeline]](http://www.closecallsrail.org/pubs/images/hart06.gif)
![[GAIN logo]
Heinrich Pyramid
[pyramid graph of] ACCIDENTS [small tip of pyramid]; INCIDENTS [larger area near top of pyramid]; UNREPORTED OCCURRENCES [most of pyramid extending up from base to approximately 2/3 of total height]](http://www.closecallsrail.org/pubs/images/hart07.gif)
![[GAIN logo]
National Civil Aviation Review Commission:*
&##39;&##39;The aviation community must look deeper than accidents and incidents to identify latent and emerging problems and fix them before a mishap occurs.&##39;&##39;
Avoiding Aviation Gridlock & Reducing the Accident Rate, Dec. 1997, p. III-20
* Chair: Hon. Norman Y. Mineta, now Secretary, U.S. Department of Transportation](http://www.closecallsrail.org/pubs/images/hart08.gif)
![[GAIN logo]
Common Characteristics
* Inadvertent
* Could Be A Link In An Accident Chain
* Happens Repeatedly](http://www.closecallsrail.org/pubs/images/hart09.gif)
![[GAIN logo]
So Should We...
* Regulate More?
* Punish More?
* Increase Training?
OR...
Share Information to Fix the System?](http://www.closecallsrail.org/pubs/images/hart10.gif)
![[GAIN logo]
Fix the Person or the System?
Is the Person Clumsy?
Or Is the Problem . . . The Step???
[illustration of a figure running up steps]](http://www.closecallsrail.org/pubs/images/hart11.gif)
![[GAIN logo]
GAIN is:
* A network ?NOT A BIG CENTRAL DATABASE
* Privately owned and operated
* An international cooperative effort
* Voluntary
[illustration entitled] GAIN: The Coordinator [of multi-nodal network connecting] Systems A, B, C, D, E, F](http://www.closecallsrail.org/pubs/images/hart12.gif)
![[GAIN logo]
Former FAA Administrator Jane Garvey:
&##39;&##39;GAIN is one of our best hopes for enhancing aviation safety in the next century.&##39;&##39;
GAIN III World Conference
November 1998](http://www.closecallsrail.org/pubs/images/hart13.gif)
![[GAIN logo]
Information: The Fuel for Our Engine
[illustration of a car with a fuel tank full of] Information [moving the car toward] Improved Safety](http://www.closecallsrail.org/pubs/images/hart14.gif)
![[GAIN logo]
Concerns That Discourage Collection and Analysis
* Public Disclosure
* Job Sanctions and/or Enforcement
* Criminal Sanctions
* Civil Litigation](http://www.closecallsrail.org/pubs/images/hart15.gif)
![[GAIN logo]
Shifting the Paradigm
How It Is Now . . .
You are highly trained
and
If you did as trained, you
would not make mistakes
so
You weren’t careful enough
so
You should be PUNISHED!
How It Should Be . . .
You are human
and
Humans make mistakes
so
Let’s also explore why the
system allowed, or failed to
accommodate, your mistake
and
Let’s IMPROVE THE SYSTEM!](http://www.closecallsrail.org/pubs/images/hart16.gif)
![[GAIN logo]
Challenges
[illustration of a runner leaping over hurdles entitled] Legal Issues [and] Improved Analytical Tools
As we begin to get over the first hurdle, we must start working on the second.](http://www.closecallsrail.org/pubs/images/hart17.gif)
![[GAIN logo]
Is This Light Random?
[illustration of beam of light emitted from a hole at the end of a long box]](http://www.closecallsrail.org/pubs/images/hart18.gif)
![[GAIN logo]
Accidents Result From a Combination of Events
[illustration of cutaway view of a long box showing openings in wheels unaligned, blocking beam of light]
[illustration of cutaway view of a long box showing shining beam of light passing through openings in aligned wheels]](http://www.closecallsrail.org/pubs/images/hart19.gif)
![[GAIN logo]
Information Overload
[illustration of a large wave about to engulf a figure on the beach, who sees the wave and says:] &##39;&##39;Eureka, more information!&##39;&##39;
?1996 Ted Goff](http://www.closecallsrail.org/pubs/images/hart20.gif)
![[GAIN logo]
All Accidents Involve Human Factors
* Pilots
* Air Traffic Controllers
* Mechanics
* Cabin Crew
* Dispatchers
* Ramp Personnel
* Airport Operators
* Manufacturers
* Designers
* Management: Agency/Corporate
[added together equals]
100%](http://www.closecallsrail.org/pubs/images/hart21.gif)


![[GAIN logo]
Steering Committee
Airlines
jetBlue (Chair)
Alaska Airlines
American Airlines
Middle East Airlines
Japan Airlines
Air Transport Association
Int’l Air Transport Association
Regional Airline Association
Manufacturers
Airbus
Boeing
Labor
Air Line Pilots Association
Int’l Association of Machinists & Aerospace Workers
National Air Traffic Controllers Association
General Aviation
National Business Aviation Association
Helicopter Association Int’l
U.S. Military
Flight Safety Foundation](http://www.closecallsrail.org/pubs/images/hart24.gif)
![[GAIN logo]
Working Groups
Working Group A
Aviation Operator Safety Practices
Working Group B
Analytical Methods and Tools
Working Group C
Global Information Sharing Prototypes
Government Support Team (GST)
Several Countries, JAA, European Commission, ICAO
Working Group E
Flight Ops/ATC Ops Safety Information Sharing](http://www.closecallsrail.org/pubs/images/hart25.gif)
![[GAIN logo]
Moral: Joint Effort Required
All Segments of the Industry
Must Work Together
* Management
* Labor
* Manufacturers
* Governments](http://www.closecallsrail.org/pubs/images/hart26.gif)
![[GAIN logo]
Industry Taking Charge
First Two GAIN Conferences:
* Sponsored by FAA, UK CAA, Royal Aeronautical Society (UK)
Industry Has Taken the Lead:
* Conference Hosts ?Alitalia, Airbus Industrie (twice), Delta Airlines, Air France, United Airlines
* GAIN Steering Committee ?Led by Industry
* Working Groups ?Mostly Industry](http://www.closecallsrail.org/pubs/images/hart27.gif)
![[GAIN logo]
Many Have Already Begun The Process
[illustration of foundation] Foundation: Collecting and Analyzing [and wall] Sharing
* Airlines
* Manufacturers
* Unions
* Government](http://www.closecallsrail.org/pubs/images/hart28.gif)

![[GAIN logo]
Others (con’t)
* Critical Infrastructure Assurance Office (CIAO)
* Nuclear Power
* Chemical Manufacturing
* Public Utilities
* Firefighters
* Health Care Industry](http://www.closecallsrail.org/pubs/images/hart31.gif)
![[GAIN logo]
The Health Care Industry
To Err Is Human:
Building a Better Health Care System
&##39;&##39;The focus must shift from blaming individuals for past errors to a focus on preventing future errors by designing safety into the system.&##39;&##39;
Institute of Medicine, Committee on Quality of Health Care in America, 1999](http://www.closecallsrail.org/pubs/images/hart32.gif)
![[GAIN logo]
The Future:
Role of GAIN In Security???](http://www.closecallsrail.org/pubs/images/hart33.gif)
![[GAIN logo]
Want To Get Involved?
Next GAIN World Conference:
Rome, June 18-19, 2003
Sponsored by Alitalia [logo]
www.gainweb.org](http://www.closecallsrail.org/pubs/images/hart34.gif)