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United States Department of Transportation United States Department of Transportation

Metrics and Minimum Standards for Intercity Passenger Rail Service – Proposed Rule and April 30, 2020 Telephonic Public Hearing


The U.S. Department of Transportation’s Federal Railroad Administration (FRA) is proposing a rule to measure the performance and service quality of intercity passenger train operations. The proposed performance and service quality metrics would give customers, Amtrak, its service providers, FRA, and others a common tool to help objectively gauge intercity passenger train travel.

As part of this effort, FRA and Amtrak consulted with many stakeholders, including each of the Class I railroads that host Amtrak trains; states; Amtrak employee labor organizations; an advocacy group representing Amtrak passengers; and the Surface Transportation Board.

The Notice of Proposed Rulemaking (NPRM) was published in the Federal Register on March 31, 2020. The 60-day comment period ended on June 1, 2020.

Telephonic Public Hearing

FRA held a telephonic public hearing on April 30, 2020 to provide members of the public an opportunity to provide oral comments on the  proposed rule

Meeting Materials:
FRA Metrics and Standards Public Hearing – Overview and Participant Instructions
FRA Metrics and Standards Public Hearing – Audio Recording
FRA Metrics and Standards Public Hearing – Written Transcript
FRA Metrics and Standards Public Hearing – Combined Written Statements
Supplementary Materials from CN – Amtrak Routes on CN
Supplementary Materials from Virgil Payne 

For further information, please contact:

Kristin Ferriter
Transportation Industry Analyst
(202) 493-0197

Last updated: Friday, June 5, 2020