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Office of Business Operations

The Office of Business Operations plans, administers, and executes activities related to internal communications, project management, program analysis, financial management, contract administration, and workforce professional development.

Specific responsibilities include:

  • Manages FRA’s use of the DOT Working Capital Fund, in collaboration with OST.
  • Develops and executes professional development training for FRA’s workforce.
  • Coordinates the preparation and execution of FRA’s new employee orientation.
  • Develops and coordinates the internal communications program to promote employee engagement, access to pertinent business information, and awareness of policies, accomplishments, programs, and current workforce topics.
  • Manages the overall format and presentation of the FRA intranet website, in collaboration with the Office of Information Technology.
  • Performs program/project analysis to ensure efficiency and operational effectiveness.
  • Serves as project manager and assists in contract administration for FRA-wide projects and contracts.
  • Manages strategic planning and organizational performance for the Office of Administration.
  • Manages support services, including financial management, contract management, workforce development, and FOIA for the Office of Administration.